Total Debt Recovery Solution


Delegasi Arif Sdn. Bhd. was incorporated on 16th March 2012 and is now managed by a team of very experienced personnel. The Company’s Managing Director is Mr. Harjinder Singh and assisted by Kalwinder Singh the Executive Director. Between them they have about 21years experience in the Debt Recovery business, hence the vast experience will enable them to be more productive and efficient to care on clients needs.

Delegasi Arif is currently using Debt Management system. This program is user friendly and users are able to under stand it easily. Our appointed System Administrator provides good support to the existing system which allows speedy and efficient tracking and collection mechanism. The company strictly abides by the Bank Negara Guidelines and Financial Services Act 2013 (FSA2013).


We take pride to be the frontier in debt recovery, to be able to offer a range of services that will satisfy our clients’ requirements in line with
debt recovery needs.

We strive to achieve the following to fulfill our company’s mission:

To handle each bad recovery files professionally and collect amount
mentioned nationally OR internationally from debtors

To provide a fast, reliable and cost effective service to our potential

To collect payment from the debtors in stipulated given time


Our Vision is to fulfill our clients’ demands by recovering bad debts professionally and to be the best and top collection exemplary in the region


Our Motive is to Minimize Debt, and Maximize Recovery.

Information gathering

Skip Tracing

Payment Reminders

Collection Calls

Reminder & Notice

Field Visit

3rd Party Searches

Legal Services Management



It’s true that the early bird catches the worm especially in the Credit Industry. The quicker you act, the more you collect. Let us work with you to accelerate your
recoveries in all stages of the credit cycle. Refocus your resources on your core business. We can provide solutions to your finance department to process, distribute and follow upon all your customers invoices and ensuring customers to be diligent with their credit facilities.

Our goal is to relieve all clients of the headaches of managing any delinquent customers from start to finish in their credit management process by providing solutions which is cost-effective and proven to improve their cashflow.

What’s so special about us?

“We understand delinquent customers. We know how to segment them. We deploy different approaches with different customer. We are resourceful enough
to do that. Sometimes our role is just to build bridges between customers and creditors


Our employment policy and practices are targeted to achieve the optimum utilization of human resources and are based on equitable compensation, challenging work, recognition for contribution, opportunity and incentive for advancement and job security.

Our employment policy also ensures new applicants to be above 21years old and posses sufficient qualifications, knowledge and maturity in thinking. We strongly believe that our staff are the greatest asset and always motivate and mold them into dedicated staff. To maintain at all times a high staff retention percentage with our counselling & coaching training schedules which provide an efficient method.


I want to recover my debts but don't want to lose my clients. Can you help?

This is a common misconception. If you do not collect your debt then the likelihood of your business becoming insolvent is higher. Poor cash flow is the No.1 reason most businesses fail and the inability to collect debt that is due and payable is probably the cause of lack of businesses growth in Malaysia. Delegasi Arif Sdn. Bhd. uses a combination of Professional Debt Recovery processes and Mediation-based techniques in order to maintain our clients‘ business relationships whilst successfully recovering their debts.

How long should I wait before contacting Delegasi Arif Sdn. Bhd.?

You should wait no longer than 90 days to contact us. This should be your mantra every time you look at your debt ledger. The rule of thumb is this; if you haven't been paid in 90 days then your client is definitely experiencing problems

Do you provide "no collection = no commission" services?


Do you charge money up-front?

We do not charge money up-front.

What do I need to get started?

We would normally require contracts, invoices, correspondence and any other pertinent documentation that would be helpful to your claim


© Copyright Delegasi Arif Sdn Bhd 2021